Exhibition viewing, Palace Suite

Paul Miller, Talis

Welcome

Exhibition viewing, Palace Suite

Tea and coffee

John Dolan, MLA
Head of Library Policy at The Museums, Libraries and Archives Council (MLA)
National drivers and a local future for public libraries (57mins)

The learning cultural and community environment around us is changing significantly. Libraries must adapt to meet the needs of people, families and communities, the expectations of funders and the local and national policies for community cohesion and economic prosperity. New services, delivery models, governance arrangements and performance criteria will inform future success.

Tony Hey, Microsoft
eResearch and Digital Scholarship

e-Science, Scholarly communication and the Transformation of Research Libraries
(34mins)

Terry Willan
Data Services Consultant, Talis

Esther Arens
Leeds Libraries and Information Service
Efficient, aggregated record supply with Talis Base (37mins)

Available to all libraries, Talis Base provides a comprehensive range of quality records delivering high hit rates for acquisitions and cataloguing. With a mix of co-operative cataloguing, commercial data sources and major databases such as the British Library and the Library of Congress, Talis Base delivers more than 29 million records through services that are easily integrated into your local system and workflow. Find out how Talis Base can help you improve bibliographic services in your library.

Dan Mullineux
Senior Manager, Applications Development, Talis
Talis' future roadmap, products in the pipeline (39mins)

What are you planning for next year? Helping libraries with their annual planning and budgeting process, we will bring together all programme managers to present on Talis’ future development plans. Whether you are an academic or public library, this session is relevant to you. From new product launches to enhancing existing solutions, plan your service improvements today.

Frances Hendrix
Independent Library Consultant
A conversation with the future (35mins)

Librarians of the future discuss with Frances Hendrix their hopes, aspirations, ideas, concerns and issues for public libraries as we approach the second decade of the 21st Century.

Michael Stead, Bolton Central Library

Subnum Hariff, Bolton Central Library

Cheney Gardner, MLA

Claire Styles, Freelance Libraries Consultant

Anna Simmons, Luton Libraries

Nicole Harris
Senior Services Transition Manager, JISC

Why federate? The business of adopting federated access management(28mins)
Nicole will give an overview of the business case behind the adoption of federated access management within the UK HE and FE sector, focusing on the role of open standards. The presentation will focus on the benefits of joining the UK Access Management for institutions, publishers and JISC, as well as examining the wider benefits that federated access management can bring to strategic library developments such as licensing terms and resource management.

Terry Willan
Data Services Consultant, Talis

Heather Jardine
City of London Libraries
Beyond the Lyra Programme for Talis Alto and Library Metadata (50mins)

The Lyra Programme was an essential step for libraries towards being better able to provide for resource discovery and access in the face of challenges from other information providers on the Web. In this session we look at current product developments and examine directions that are being explored for metadata and bibliographic management and the need for more flexible and open metadata and systems.

Andy Latham
Programme Manager, Talis

Jane O'Neill
Queen's University Belfast

Anne Duffy
Queen's University Belfast

The Elegance Of Integrated Services (31mins)
Successful integration is a business imperative backed up by IT. What does the phrase ‘elegant services’ mean to you? Exploring system and departmental integration, Andy will present real examples of how libraries are radically improving their end user experience. From integrating library services with portals, virtual learning environments and Web sites, to delivering e-payment services with Talis Keystone.

Exhibition viewing, Palace Suite

Lunch

Peter Godwin
Academic Liaison Librarian, The University of Bedfordshire

From Google to YouTube to SecondLife: The Challenge to Information Literacy

Librarians are acknowledging that Web 2.0 gives new opportunities to engage the Web generation. This presentation explores how this is affecting the content and delivery of Information Literacy.

Karen Reece
Sales Manager, Talis

Susan Murray
Liverpool Hope University
Achieving total finance management (33mins)

We all want things to be joined up, but so often this isn’t the case. In this session, Karen Reece outlines how three Talis products can help libraries integrate all aspects of financial control.

Mark Summers
Support Team Lead, Talis

Hywel James
Gwynedd Library Service>
Customer success in all shapes and sizes (35mins)

Customer success comes in all shapes and sizes. For many years Talis has helped libraries in their quest for service improvements. Lee will provide an overview of the Talis Services Group, focusing upon customer success and putting the user first. This session will include successful examples of system migrations, new implementations and institutional mergers. We will also unveil the new Community Knowledgebase pilot and alternative support channels.

David Lightfoot

Acting Head of Cultural Services, Lancashire Libraries

Access to Excellence

Lancashire Libraries share their experiences of how they are addressing community engagement and improving access to wider local authority services through their customer access strategy. The session will feature two stories demonstrating the approach to rural service provision in Cumbria and models being developed in Lancashire, followed by a focus on the use of technology in Lancashire which involves libraries in widening access and providing support for community social care and community health workers.

Hilary Baxter
Business Division Director, JANET UK

JANET - the network for 18 million users (23mins)

JANET has been with us for over twenty years now, connecting all universities, colleges, state schools and research councils across the UK, together with an increasing number of local authorities, and even a national gateway into the NHS network. This session explores how JANET and JANET services are being used to deliver increasingly complex learning solutions for today's learners, ranging from the 4 year old entering school, to the particle physics scientists at Jodrell Bank.

Chris Clarke
Programme Manager, Talis

Fiona Greig
University of Plymouth
Guided learning, resource discovery (26mins)

Academic resource lists are the proven, authoritative means of guiding students to appropriate resources. Exploring a 21st Century approach, this session will present on new ways to tackle challenges such as lecturer buy-in, administrative effort, stock management and LMS integration in one. Fiona Greig (University of Plymouth) will also present her ideas of an improved experience for learners. Find out how to capitalise on emerging opportunities for true academic engagement.

Dan Mullineux
Senior Manager, Applications Development, Talis

The OPAC and beyond, rethinking library search (39mins)
A new release of Talis Prism is on its way. Find out when, what it is and how it has evolved from the new search technologies behind Project Nugget. Looking beyond the OPAC, just how good should your library search be? This session will explore a truly engaging next generation library search and discovery experience applicable to every library.

Exhibition viewing, Palace Suite

Tea and coffee

Ken Chad
Director, Ken Chad Consulting

Scanning the LMS Market in the UK (39mins)
There are big changes in the market for Library Management Systems (LMSs). There is increasing pressure from central and local government to make better use of IT to deliver efficiencies and improved services. Libraries also face competition from Web based commercial ‘library’ services such as Google, AbeBooks, Amazon and LibraryThing.
On the supply side, LMS vendors are merging and changing ownership with private equity playing a controversial and growing role. Ken will present results from the Ken Chad Consulting ‘Marketplace Review of Local Government Library IT in the UK’. Supported by CILIP, the review focuses on the core Library Management System (LMS) and provides important data about, and analysis of the UK public library LMS market. The review includes contributions from librarians and vendors on important trends.

Richard Cameron
CiteULike

Experiences with CiteULike: A scholarly social bookmarking service
(30mins)

Richard will talk about his experiences in building and running a social bookmarking service for the academic community. He talks about the problems he encountered in his own research which led him to create CiteULike which enables the sharing and discovery of links to scholarly literature. Richard will share his plans for the dataset that is being created and how he plans to make it available to the scholarly community. Find out how CiteULike can make it easier for groups of researchers to communicate and collaborate online.

Alan Holloway
Account Manager, Talis

Simon Rice
Coventry Libraries and Information Services

Take centre stage with community engagement
(30mins)
What does ‘community’ mean to you? For some it means a sense of place, for others it’s a sense of belonging and social cohesion. With the concept of inclusion through innovation in mind, Talis have developed a new and dramatically different community information solution - Talis Engage. Find out how you can grow the library beyond its trusted place to greater community engagement, user empowerment and social inclusion.

Jim Wilde
Business Development, Talis

Warren Lord
Holt Jackson
Better Integration, Bigger Savings? (43mins)

Focusing on the library book supply chain, is dramatic change on the horizon? Selecting, processing, supplying and accounting for books and materials is a topic of much conversation. Do we need a shake up? Simon Edwards, Lead Consultant of e4libraries will focus on integration and efficiency through system interoperability, robust, standards based infrastructure and wide spread use of e-commerce. Find out more about Talis’ future development plans for an extended independent procurement gateway.

Tim Coates
Author and Bookseller

Better Libraries - time for action

The means already now exist for any council to make substantial improvements to its library service with no extra expenditure. With supporting case studies Tim will describe the phases and details of work that have been undertaken to make these improvements.

Dave Pattern
Library Systems Manager, The University of Huddersfield

OPAC 2.0: Teaching the Pig to Sing

This session will look at how libraries are adapting their OPACs to meet user expectations in a "Web 2.0" world, along with what features we might expect to see in the next generation of library catalogues. Dave will also present key findings from the April 2007 OPAC survey.

Close, Richard Wallis, Talis

Close Paul Miller, Talis

Drinks Reception, The Palace Suite

Conference Dinner, The Westminster Suite

Talis Group Limited Shareholders Breakfast Meeting (By invitation)

Paul Miller, Talis

Introduction

Tony Durcan
President, Society of Chief Librarians, and Head of Culture, Libraries and Lifelong Learning, Newcastle City Council

From Marble Arch to Simply Food, with Tesco online : the new shape of public libraries?(30mins)

What will be the shape of the future public library network and service? What is fit for purpose for 2010-2050? What can we sustain and how do we continue to give more choice?
These are just a few of the fundamental questions currently facing public library managers.
Tony will explore streamlining options which could also give more choice, and positive positioning for public libraries…perhaps for the next half century.

Les Watson
Freelance Educational Adviser

Reconfiguring the Library for 21st Century Learning

Les will talk about the changing human, technical and social environment in which we now live, highlighting the challenges for all of us in meeting the needs of learning and library users.

Exhibition viewing, Palace Suite

Tea and coffee

David Potts
Community Libraries Programme Support Officer, MLA

Library loans online

Web technologies are now offering alternatives to the traditional physical visit to the library to obtain library books and other material. The Museums, Libraries and Archives Council recently conducted a feasibility study to examine how such a system might work.

David Orrell
Software Systems Architect, Eduserv

Tackling the identity challenge

David Orrell talks about the work Eduserv is doing with OpenAthens and the challenges around identities facing the academic and library communities. Recent changes in identity management technologies and standards such as SAML and Shibboleth have brought more choice and opportunities to organisations in enabling access to resources for their users. However, they have also brought their own challenges; Making informed decisions as to the best approach to take in adopting these standards is a challenge facing many organisations. OpenAthens is designed to lower the barrier for organisations wishing to adopt identity management technologies. This talk will be introducing what OpenAthens is, and explaining how it is of benefit to organisations.

Sarah Bartlett
Business Analyst, Talis

Chris Armstrong
Managing Director, Information Automation

Frances Hall
University of Wolverhampton

Towards a Total Resource Management Solution(43mins)

For Universities, unwieldy workflows around electronic resources sit uneasily with established processes for printed materials. This session will explore trends in the e-resource industry, whilst focusing on the workflows of the e-resource librarian. Under Project Xedio, Talis is exploring new technologies to deliver a more elegant, integrated solution for electronic resource management. Imagine one solution to manage print and electronic resources.

Karen Reece
Sales Manager, Talis

Brenda Robb
NEC Project Manager, Dundee City Council
Smartcards - enabling the citizen (21mins)

Challenges, successes, and lessons learnt - from the organisational to the practical, sharing experiences of implementing an integrated smartcard scheme.

Zoinul Abidin
Idea Store Manager, London Borough of Tower Hamlets

Idea behind the idea stores(22mins)

Idea is a new service brand in the library and learning world. Idea Stores are a network of bright, modern, new buildings in high-street locations, combining library and learning services under one roof. The Idea Store project is unique because it applies branding techniques, like high-street retail chain stores, to services that were traditionally thought of as ‘municipal’, Council-run facilities. Zoinul presents Idea Stores and explains how inspiring the project is for the local community.

Ian Corns
Business Analyst, Talis

Michael Stead
Knowledge Team Librarian, Bolton Central Library

Heather Spencer
Lancashire Libraries

Empowering customers through open development
(33mins)
The creation of successful, useful software is dependent on customer involvement in the development cycle - something the software industry has historically either discouraged, or failed to achieve. Ian will present on how Talis are challenging the norm; including institutions and partners as active members of our development team as we build new applications such as Talis Engage, and next generation search technologies.

Glyn Sinar
Lancashire County Library & Information Service

Stephen Mossop
University of Central Lancashire

Oiling the Hinges: The LancaShare Project, enhancing access through innovative automation
(33mins)

The Lancashire Libraries borrower scheme is a joint venture between the University of Central Lancashire and Lancashire County Library and Information Service. For staff and students, they can use their UCLAN id card to access all of the services of the Lancashire County Libraries in support of their teaching, learning and research activities. Lancashire citizens are able to use their membership card to gain swipe-in access (for reference purposes) to the University Library 24/7. Through seamless, automation, members simply register once and use a single card to access all public and academic library services.

Exhibition viewing, Palace Suite

Lunch

Independent Talis User Group Meeting (ITUG) with lunch, The Arden Room

Richard Wallis
Technology Evangelist, Talis

The Semantic Web and libraries - a perfect fit?(39 mins)

At Talis we've been building The Talis Platform for a while, and you're now seeing early benefits of that work in products like Talis Engage, Talis Keystone, and more. The Talis Platform is part of a wider global activity known as the Semantic Web, and in this session we'll take a librarian-friendly look past the ‘technology talk’, to see why it's so important; and why Talis are so closely aligned to it moving forward.

Karen Reece
Sales Manager, Talis

Ian Corns
Business Analyst, Talis

Andrew Cothliff
Lancashire County Libraries

Heather Spencer
Lancashire Libraries

Engage with your community – a product demonstration session
(34mins)
Taking community information to a new level requires change. It could be change in practice, change in technology or change in policy. Driven by Government initiatives to strengthen communities through joined-up services and community engagement, Talis has launched a new and dramatically different community information solution. An in-depth demonstration of Talis Engage will show how citizens and community groups can be empowered to manage their own information, independently or in partnership with libraries and local authorities.

Grant White
Product Marketing Coordinator

Talis Source (10mins)

A unique opportunity to be amongst the first people to preview the exciting new developments planned for Talis Source. The session will also provide an opportunity to network and discuss the latest interlending topics with your peers.

Exhibition viewing, Palace Suite

Tea and Coffee

Liz McGettigan
Library and Information Services Manager, East Renfrewshire Council

Inspiration, Innovation and transformation - The East Renfrewshire experience
(25mins)

Passionate about libraries! Innovation and transformation in library and information services is now core business. Using examples of excellence in management, skills, behaviours and innovation usually only attributed to the private sector Liz will attempt to challenge the myth of the public sector as a poor relation.

Antony Brewerton
Head of Academic Support, The University of Warwick

Marketing your library services

Brand new: an inspirational approach to marketing your library service
We all know about branding. We are surrounded by brands. Everywhere we look is another label, another logo. But how does this impact on libraries? What do we mean by 'branding'? What do we mean by 'libraries' even? Antony Brewerton explores what library branding is all about and shows you how he has marketed library services, providing inspiration for librarians everywhere.

Close, Richard Wallis, Talis

Close, Paul Miller, Talis