Talis Message

The rise of email, telephony services and mobile phones has significantly changed the landscape of customer communication. Today’s users want fast, convenient ways of interacting with their library. Postal notifications traditionally used by libraries are slow and expensive in comparison with electronic methods. And as part of the overall service presentation of the institution, libraries need to keep in step with evolving contact approaches to ensure customers can obtain their account information when they want it, using their preferred choice of communication channels.

Quicker, more efficient communications

Talis Message extends the postal and email notification options within Talis Alto with the latest telephony and SMS technologies. With Talis Message, you can channel reservation, recall or overdue notices to both home and mobile phones, using audio or text (SMS) notifications. At less cost than the traditional postal notifications, the telephony options within Talis Message accelerate the turnaround of information between you and your customers, whilst delivering all the efficiency savings associated with 24/7 self-service.

Find out more

For more information about Talis Message or any of Talis' solutions, please call our Sales Team on 0870 400 5090 or send an email to sales@talis.com.