Talis Solutions, a web-based service, is our recommended channel of contact. To ensure your call progresses as quickly as possible, please ensure you've read the call checklist before contacting Talis Support.

Talis Solutions

Provides call logging and tracking in real time, driven by an up-to-date knowledge base of solutions and frequently asked questions.

As common problems are solved, our analysts update the knowledge base so you can quickly find an answer to your questions.

Tel: 0870 400 5400

Fax: 0870 400 5001

Email: team.support@talis.com

 

Our phone service is open from Monday to Friday, between 8:30 and 17:30. This service is closed on statutory bank holidays.

An answer phone is available outside these core hours. Messages will be logged on the next working day.

Extended support provides telephone cover from 9:00 to 16:00 on Saturdays, and from 5:30 to 20:00 Monday to Friday.

Talis Forums

Use the Talis Forums to collaborate, share information and get help with tricky problems.

Each Forum is moderated by a Talis expert, so you can always expect a reply whether from your peers or from Talis staff.

Discuss any issues you have encountered or solved recently.

Use the new Talis Forums RSS feed to get live Forum updates direct to your news reader.