Searching for open orders

Open orders can be accessed directly by entering the Order Number, Official Order Number, Bib ID or Subscription Ref. For information about fields in the open order record click here.

To search for open orders by order number

  1. From the Acquisitions menu select Open Orders.

    The Open Orders form is displayed.

  2. Enter the Order Number.

    The order number must be an exact match.

  3. Click Continue.

    If found, the Open Order record is displayed in a new tab.
     

To search for open orders by official order number

  1. From the Open Orders form, enter the Official Order Number.

    The official order number must also be an exact match. Note that there may be one or more open orders with the same official order number.

  2. Click Continue.

    If a single open order is found, the record is displayed in a new tab. If the search identifies multiple open orders, they are displayed in a results grid.

To search for open orders by Bib ID

  1. From the Open Orders form, type in a valid Bib ID.

    If you don’t know the Bib ID, enter a standard identifier in the Standard Identifier field, or click the Bib. Search button to search for the work.

  2. Click Continue.

To search for open orders by subscription reference

  1. From the Open Orders form, type in a valid Subscription Reference.

    The subscription reference is a unique number allocated by the agent or supplier to each serial subscription. These are used in EDI invoicing. One work e.g. 'The Economist' will have multiple subscription references, one for each subscription ordered.

  2. Click Continue.

    The subscription reference must be an exact match. The open order containing the matching subscription is displayed in a new tab.

 

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