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Income Manager FAQs
For the latest information about Income Manager, access the Income Manager forum via www.talis.com/forums. Alternatively, call the Sales Team on 0870 400 5090, or send an email to sales@talis.com.
What is Income Manager?
Income Manager is an application that provides all the facilities of a service desk till. Income Manager delivers flexible payment handling, daily banking/accounting tools, and powerful management information reporting, all within your Talis Alto workflow.
How will Income Manager benefit my organisation?
- By delivering quicker and more accurate banking and accounting
- By providing powerful reporting tools to support your libraries income generation strategies
- By simplifying staff workflows through seamless integration with Talis Alto
- By delivering increased financial control and comprehensive auditing options
How will Income Manager benefit my customers?
- By providing quick and easy payments for Talis Alto charges and library payments
- By possessing instant refunds using transaction receipts
- By delivering rapid payments for all library items, whether buying or borrowing
- By providing a fast professional service at busy service points
How does Income Manager work?
Income Manager networks all your payment points together, delivering accurate site-wide access to income data. Income Manager calculates changes, prints receipts, processes refunds and manages LMS and saleable item payments all within Talis Alto. So there's no need to re-key payment information between the LMS and separate till.
What other hardware do I need to run Income Manager?
Income Manager is designed to work with discrete till drawers and receipt printers in order to create space at your circulation desk, effectively making stand-alone tills obsolete.
How does Income Manager help with auditing?
With Income Manager it's easy to reconcile expected income with the actual takings in your tills. A streamlined cashing up process is part of the comprehensive audit trail which reduces discrepancies and the effort associated with tracking them down.
What reporting options available?
There are dedicated reporting options within Income Manager which includes till rolls, x-reports and y-reports. There is also a dedicated Income Manager universe within Talis Decisions providing a range of tailored reports.
What tools are available for financial staff or external auditors?
Finance staff can easily drill-down to income data for a single till, or analyse aggregated data across the whole library service to view banked totals, or (for example) incomes grouped by site, charge or product. There is no need to wait for manual accounting processes to complete; a library manager can log on at any time and generate clear, comparative reports about your library’s revenue streams.
How can Income Manager help to develop income generation strategies?
You can use Income Manager's reporting tools to identify (for example) which products and services deliver the highest income, rather than collating the total income from branches across distributed sites.
Can I see Income Manager in action?
Yes. There are a range of videos available to view online from the Income Manager home page.
Do I need the Talis Library Management System to run Income Manager?
Yes. You need to be running at least version 4.0 of the Talis Alto LMS.
When is Income Manager available?
Income Manager is available now. Please contact sales@talis.com or your Talis Account Manager for more information.
How much does Income Manager cost?
For pricing information, please contact sales@talis.com.
How do I find out more about Income Manager?
For more information about Income Manager, contact us directly at sales@talis.com. Alternatively, you can download the Income Manager Product Brief.
