• Contributions
• Frequently Asked Questions
• Contribution Guidelines
• Community
• Support
• Analysis
• Blog
• Registration
• Trial User Form
• Full User Form
• Existing User Form
• New User Form
• Login

Support

Welcome to the Talis Source support page where you will find more details on how to contact the support team. Please note that you can check the availability of the service at www.talisstatus.com.

General

For general support queries, we strongly recommend you utilise Talis Solutions. Once registered, you can log your call online, and track its progress. All calls logged this way will usually be acknowledged and resolved within 30 minutes. Where analysis of the problem would exceed this time, the call is placed within our queuing system and answered in strict rotation.

If you would like to contact us via an alternative method, such as phone or email, click here.

Contributions

Talis operates a dedicated team (Live Services) who, as well as ensuring our systems are available and running at maximum efficiency, are available to help any community member who wishes to contribute to the Platform. You can email the team directly at holdings@talis.com, or raise a call via the general help desk.

Sales and licencing

Should you have any other queries, relating to sales, licencing, marketing or of a more general nature, email source@talis.com.